Ideal Living Support Agent
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Activity overview
Latest activity by Ideal Living Support Agent-
Ideal Living Support Agent created an article,
What is Miracle Jade's return policy?
With your order, you have a full 30-days to decide if Miracle Jade Pans is right for you. If you’re not COMPLETELY satisfied you may return the product for a full refund of the purchase price, minu...
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Ideal Living Support Agent created an article,
How do I track my order?
All tracking information is sent via email as soon as it has been shipped. You may also reach out to our Customer Service team at cs@miraclejadepans.com or 1-800-798-0822.
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Ideal Living Support Agent created an article,
My product is damaged, who do I contact?
If your package arrives with a product that has been damaged during shipping, please email us a photo of the damaged item to cs@miraclejadepans.com.
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Ideal Living Support Agent created an article,
What do I do if my order is lost or delayed?
A package or delivery is considered lost after it has been in the postal system for a period of 15 business days for US orders and 21 business days for international orders. We cannot take responsi...
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Ideal Living Support Agent created an article,
How long does shipping take?
The USPS handles all outgoing shipments of Miracle Jade. Shipping takes about 5-7 business days on average and 3-4 business days if Rush shipping and processing is purchased for $9.95. The product ...
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Ideal Living Support Agent created an article,
What do I do if my address is wrong or incomplete?
If your package is returned to us due to an incorrect or incomplete address, please email us at cs@miraclejadepans.com. We are not responsible for the loss of your order if the address provided at...
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Ideal Living Support Agent created an article,
Help! I didn't get my order confirmation.
Sorry about that missing confirmation. Occasionally our servers can be slow, and from time to time it can take a while for that confirmation email to reach you. Also, with certain email addresses o...
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Ideal Living Support Agent created an article,
Can I cancel or edit my order once it’s been placed?
Here at Miracle Jade, all of our systems are fully automated. After you place your order, we have less than 20 minutes to make changes before it is sent to our warehouse for processing. This includ...
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Ideal Living Support Agent created an article,
How do I cancel my order?
If you would like to cancel an order, please reach out to our Customer Service team as soon as possible at cs@miraclejadepans.com or 1-800-798-0822. Please note, to ensure our customers receive the...
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Ideal Living Support Agent created an article,
We'd love to hear from you! You can contact us by calling: (800) 798-0822 Monday through Friday between the hours of 7 AM and 4 PM PST, Saturday between the hours of 7 AM and 3 PM PST. Or by email at cs@miraclejadepans.com
Yes, and we'd love to hear from you! You can contact us anytime by calling: (800) 798-0822 Monday through Friday between the hours of 7 AM and 4 PM PST,Saturday between the hours of 7 AM and 3 PM...